Element Software is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Element Software Web site and governs data collection and usage. By using the Element Software website, you consent to the data practices described in this statement.

Collection of your Personal Information

Element Software collects personally identifiable information, such as your e-mail address, name, home or work address or telephone number. Element Software also collects anonymous demographic information, which is not unique to you, such as your Postcode, age, gender, preferences, interests and favorites.

There is also information about your computer hardware and software that is automatically collected by Element Software. This information can include: your IP address, browser type, domain names, access times and referring Web site addresses. This information is used by Element Software for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Element Software Web site.

Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Element Software public message boards, this information may be collected and used by others. Note: Element Software does not read any of your private online communications.

Element Software encourages you to review the privacy statements of Web sites you choose to link to from Element Software so that you can understand how those Web sites collect, use and share your information. Element Software is not responsible for the privacy statements or other content on Web sites outside of the Element Software and Element Software family of Web sites.

Use of your Personal Information

Element Software collects and uses your personal information to operate the Element Software Web site and deliver the services you have requested. Element Software also uses your personally identifiable information to inform you of other products or services available from Element Software and its affiliates. Element Software may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

Element Software does not sell, rent or lease its customer lists to third parties. Element Software may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Element Software may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Element Software, and they are required to maintain the confidentiality of your information.

Element Software does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

Element Software keeps track of the Web sites and pages our customers visit within Element Software, in order to determine what Element Software services are the most popular. This data is used to deliver customized content and advertising within Element Software to customers whose behavior indicates that they are interested in a particular subject area.

Element Software Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Element Software or the site; (b) protect and defend the rights or property of Element Software; and, (c) act under exigent circumstances to protect the personal safety of users of Element Software, or the public.

Use of Cookies

The Element Software Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Element Software pages, or register with Element Software site or services, a cookie helps Element Software to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Element Software Web site, the information you previously provided can be retrieved, so you can easily use the Element Software features that you customized.

You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Element Software services or Web sites you visit.

Security of your Personal Information

Element Software secures your personal information from unauthorized access, use or disclosure. Element Software secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

Element Software will occasionally update this Statement of Privacy to reflect company and customer feedback. Element Software encourages you to periodically review this Statement to be informed of how Element Software is protecting your information.

Contact Information

Element Software welcomes your comments regarding this Statement of Privacy. If you believe that Element Software has not adhered to this Statement, please contact Element Software at info@elementsoftware.co.uk. We will use commercially reasonable efforts to promptly determine and remedy the problem.

When you are using our secure order form, your private details will be encrypted using 128 bit SSL, the highest level of encryption commercially available. Your details are then stored on our secure server, which is protected by the highest level of firewall technology.

Once your order is received, it will be processed immediately. Your private details will be kept on our secure server. No hard copy of your credit card details is kept. We will keep your name and address on our database during your lease period. You can review and edit the address information which we store about you by logging into your control panel via our website at any time.